Terms of Services
TERMS & CONDITIONS OF PENROSE KNIVES
Last Updated: January 3rd, 2026
These Terms & Conditions (“Terms”) govern your access to and use of the website, online store, services, and products provided by Penrose Knives (“Penrose Knives,” “we,” “us,” or “our”). By accessing our website or purchasing any product from us, you agree to be bound by these Terms, including any additional policies referenced herein or made available by hyperlink.
If you do not agree to all Terms, you must not access the website or use any services.
Penrose Knives operates an online retail store specializing in fixed-blade knives and manual folding knives. No automatic, spring-assisted, tactical, or otherwise restricted categories of knives are sold on this platform.
1. Eligibility & Age Requirements
By using this website or purchasing our products, you represent and warrant that:
- You are at least 18 years old, or the age of legal majority in your jurisdiction, whichever is higher.
- You are legally permitted to purchase, own, possess, and receive knives under the laws of your country, state, county, or local jurisdiction.
- You assume full and sole responsibility for compliance with all applicable local knife laws, including restrictions on blade length, concealed carry, or possession.
- You explicitly acknowledge that while Penrose Knives sells manual folding knives, certain US states or municipalities (e.g., parts of New York City or California) restrict the possession or shipping of knives based on locking mechanisms or opening features. You certify that your specific shipping address complies with these laws.
Penrose Knives does not sell products to minors and disclaims all liability for fraudulent age misrepresentation.
2. Legal Compliance & Customer Responsibility
You agree that:
- You are solely responsible for determining whether purchasing, owning, carrying, or receiving our products is legal in your jurisdiction.
- You will not use our products for unlawful, harmful, threatening, or unsafe purposes.
- You will comply with all local laws, import regulations, and customs rules.
- You will not resell, redistribute, or export products in violation of applicable laws.
Penrose Knives does not provide legal advice and disclaims all responsibility for the legality of knife ownership in your local area.
3. Assumption of Risk
WARNING: Knives are inherently sharp and dangerous tools. Improper use, handling, or maintenance can result in serious injury or death.
By purchasing from Penrose Knives, you explicitly acknowledge, agree, and certify that:
- You understand the risks associated with handling, carrying, storing, and using knives.
- You assume full personal responsibility for any injury, damage, or loss resulting from the use or misuse of any product purchased from us.
- Penrose Knives is not liable for injuries, accidents, improper handling, property damage, or legal consequences arising from your use or possession of our knives.
- You use all products entirely at your own risk.
4. Accuracy of Information
We make reasonable efforts to ensure product descriptions, images, and specifications are accurate. However:
- Product colors, materials, or details may appear differently depending on your screen settings.
- Measurements and weights are approximate.
- Information on this site may contain typographical errors or inaccuracies.
We reserve the right to correct errors, update information, or cancel orders affected by such inaccuracies at any time without prior notice (including after you have submitted your order).
5. Orders, Billing, and Account Information
We reserve the right to:
- Refuse any order for any reason.
- Limit or cancel quantities purchased per person, per household, or per order.
- Cancel orders suspected of fraud, unauthorized resale, distribution, or illegal intent.
- Require additional verification or information (such as proof of age) before accepting or shipping an order.
You agree to provide current, complete, and accurate purchase and account information for all transactions.
6. Pricing, Availability & Modifications
Prices and product availability are subject to change at any time without notice. We may discontinue, modify, or update products or services at any time. We are not liable to you or any third party for:
- Price changes
- Product discontinuation
- Service interruptions or website downtime
7. Shipping, Delivery & Customs
Shipping times are estimates only and are not guaranteed. Once an order leaves our facility, transit delays, customs inspections, and import processes are beyond our control.
Customers are solely responsible for:
- Any local import taxes, customs duties, or brokerage fees (if applicable).
- Knowing if the item is restricted from entry into their specific state or locality.
No refunds or replacements are provided for packages seized, rejected, destroyed, or delayed due to local knife laws or customs restrictions.
8. Returns, Refunds & Warranty
Because Penrose Knives is a small, specialized business, all sales are final. We cannot offer returns or exchanges for buyer’s remorse or reasons other than valid warranty claims.
- Defects & Damage: Warranty claims for manufacturing defects or shipping damage must be registered within 7 days of delivery.
- Condition: Items subject to an approved warranty claim must be unused, unaltered, and in their original packaging.
- Third-Party Purchases: This warranty applies exclusively to knives purchased directly through penroseknives.com. Knives purchased from third-party dealers or secondary markets are not covered; claims must be directed to those respective sellers.
We reserve the sole right to determine what constitutes a manufacturing defect versus normal wear-and-tear or misuse.
9. Intellectual Property
All content on this website — including images, photography, text, trademarks, product designs, logos, and media — is the exclusive property of Penrose Knives and protected under international copyright, trademark, and intellectual property laws. You may not copy, modify, reproduce, sell, publish, or distribute any content without our express written consent.
10. Third-Party Tools & Links
Our website may provide access to third-party tools, applications, or external links (such as payment processors). These are provided “as is” and “as available” without warranties of any kind. We are not responsible for third-party content, policies, or practices, and any loss or damage incurred via third parties is solely your responsibility.
11. Prohibited Conduct
You agree not to use the website or our products to:
- Violate any local, state, national, or international laws.
- Harm, threaten, or endanger others.
- Engage in fraud, hacking, data mining, scraping, or spamming.
- Upload viruses, malware, or malicious code.
- Interfere with or circumvent the security features of the website.
We reserve the right to terminate your access to our services immediately for violations of this section.
12. Disclaimer of Warranties
Except where prohibited by law, all products and services are provided “as is” and “as available” without any express or implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, and non-infringement.
We do not guarantee that your use of our website will be uninterrupted, secure, or error-free.
13. Limitation of Liability
To the fullest extent permitted by law, Penrose Knives, its owners, employees, agents, and affiliates shall not be liable for any personal injury, property damage, loss of income, loss of data, or any direct, indirect, incidental, punitive, special, or consequential damages arising from:
- The use, handling, storage, or misuse of our products.
- Your inability to use the website.
- Shipping delays, transit losses, or customs seizures.
In all cases, our total liability to you shall be strictly limited to the actual purchase price paid by you for the specific product (expressed in the currency of the transaction) giving rise to the claim. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages; in such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
14. Indemnification
You agree to indemnify, defend, and hold harmless Penrose Knives and its owners, employees, partners, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms, your violation of any law, or your misuse of our products.
15. Severability
If any provision of these Terms is deemed unlawful, void, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
16. Termination
We reserve the right to terminate or suspend your access to our website or services at any time, without notice, for any reason, including violation of these Terms. All provisions which by their nature should survive termination (including liability, indemnity, and dispute resolution) shall survive.
17. Governing Law & Jurisdiction
These Terms, your access to the website, and all purchases made from Penrose Knives shall be governed by and construed in accordance with the laws of Switzerland, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms that is not subject to arbitration shall be brought exclusively in the competent courts of Switzerland.
18. Dispute Resolution & Binding Arbitration
By purchasing from Penrose Knives, you agree that any dispute, claim, or controversy arising out of or relating to these Terms, the website, or the use of any product shall be settled exclusively through binding arbitration.
- Venue & Format: The arbitration shall be conducted virtually via a mutually agreed-upon secure online dispute resolution platform, or, if a physical hearing is legally required, in Switzerland.
- No Class Actions: To the fullest extent permitted by law, you agree to bring claims against Penrose Knives only in your individual capacity, and not as a plaintiff or class member in any purported class, class arbitration, or representative proceeding.
- Jury Trial Waiver: You explicitly waive any right to a trial by jury or a traditional court trial.
Opt-Out Option: You may opt out of this binding arbitration agreement within 30 days of your purchase by sending a clear written notice to: hi@penroseknives.com. If you opt out, disputes will be resolved exclusively through the courts of Switzerland.